75ph Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how 75ph ("75ph," "we," "us," or "our") collects, processes, stores, and protects personal information relating to users ("you," "Player," or "User") of the 75ph online gaming platform available at 75ph.app and all associated services (collectively, the "Platform").

75ph is committed to protecting your privacy and handling your personal data responsibly, in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and other applicable data protection laws.

By registering an account or using the 75ph Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform.

2. Data We Collect

2.1 Information You Provide Directly

When you register for a 75ph account or interact with the Platform, we may collect the following categories of personal information:

• Identity Data: Full name, date of birth, gender, and nationality.
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, or UMID) submitted for Know Your Customer (KYC) verification purposes.
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, or other Philippine banks), and transaction history on the Platform.
• Account Credentials: Username and encrypted password.
• Communications: Records of your correspondence with 75ph customer support, including chat logs and email exchanges.

2.2 Information Collected Automatically

When you access the 75ph Platform, we automatically collect certain technical and behavioral data, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, wagering patterns, and feature interactions.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from a permitted jurisdiction.
• Cookie Data: Information collected via cookies and similar tracking technologies, as further described in Section 10 of this Policy.

3. How We Collect Your Data

75ph collects your personal data through the following means:

• Direct interactions: When you complete the registration form, submit KYC documents, make deposits or withdrawals, contact customer support, or participate in promotions.
• Automated technologies: Through cookies, web beacons, server logs, and similar technologies as you navigate and interact with the Platform.
• Third-party sources: From payment processors (e.g., GCash, PayMaya, BPI, BDO), identity verification service providers, fraud prevention agencies, and regulatory authorities, where permitted by law.

4. How We Use Your Data

75ph processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your 75ph account, including verifying your identity and age (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the Platform.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and reporting obligations to relevant Philippine authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming behavior and apply responsible gaming tools, including deposit limits, session reminders, and self-exclusion, where appropriate.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing and promotions: To send you information about 75ph promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.

5. Legal Basis for Processing

75ph processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and regulatory reporting.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

75ph does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen for prohibited persons.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform technology providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement bodies, where required by law or court order.
• Professional advisers: Legal, accounting, and auditing firms engaged by 75ph, subject to professional confidentiality obligations.

Any third party receiving your personal data is required to handle it in accordance with applicable data protection laws and our contractual requirements.

7. Data Retention

75ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with AML and financial record-keeping obligations under Philippine law.
• KYC verification documents are retained for the period required by applicable regulations.
• Customer support communications are retained for up to three (3) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

75ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of data in transit using industry-standard TLS/SSL protocols.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting data access to authorized personnel on a need-to-know basis.
• Regular security assessments, vulnerability testing, and monitoring of our systems.
• Staff training on data protection and information security practices.

While 75ph takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 75ph will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Data Protection Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 75ph:

• Right to be informed: The right to be notified of how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data 75ph holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the 75ph Data Protection Officer at [email protected]. We will respond to your request within the timeframe required by applicable law. Please note that certain rights may be subject to limitations where processing is required for legal compliance or legitimate interests.

10. Cookies & Tracking Technologies

75ph uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us improve performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

11. Minors

The 75ph Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine regulations applicable to online casino-style gaming. 75ph does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

12. International Data Transfers

75ph primarily processes and stores personal data within the Philippines. Where data is transferred to service providers or infrastructure located outside the Philippines, 75ph ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and the standards set by the National Privacy Commission.

13. Changes to This Policy

75ph reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 75ph, please contact our Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Platform: Via the live chat support feature available on the 75ph Platform during operating hours.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data protection concerns. Information about the NPC and how to file a complaint is available through official Philippine government channels.